Privacy Policy
Last updated: September 17, 2026
Boo & Bay Delight ("we", "us", "our") operates the booandbaydelight.com website and the Boo & Bay Delight mobile app. This policy explains what information we collect when you use either of them, why we collect it, and how it's handled.
Information We Collect
Account information. When you create an account, we collect your name, email address, phone number, and a password (stored securely as a one-way hash — we never store or see your actual password). If you sign in with Google instead, we receive your name and email address from Google to create or match your account.
Order information. When you place an order, we collect the delivery details you provide — your name, phone number, delivery address, location type, preferred delivery time, any notes for the kitchen or rider, and the items you ordered.
Payment information. Payments are made by bank transfer to our business account. We never ask for or store your card number or banking credentials. When you send a transfer, we can see the details your bank shows us — such as the sender's name, the amount, and the order number you put in the remark — which we use only to confirm your payment.
Reviews and feedback. If you rate an order or leave feedback, we store the rating and comment you submit.
Push notifications (mobile app). If you enable notifications in the mobile app, we store a device push token so we can notify you about your order's status (e.g. confirmed, out for delivery). We use Expo's push notification service to deliver these.
Local storage on the website. Our website stores a small amount of information directly in your browser (not on our servers) to keep you logged in and remember your cart between visits. We do not use third-party advertising or analytics cookies.
How We Use Your Information
- To create and manage your account
- To process, prepare, and deliver your orders
- To let you track your order's status
- To contact you about an order if something needs your attention
- To send order-status push notifications, if you've enabled them
- To respond to feedback, reviews, and customer support requests
Who We Share It With
We do not sell or rent your personal information to advertisers or other third parties. We share information only with the services needed to run Boo & Bay Delight:
- Google — to verify your identity if you sign in with Google
- Expo — to deliver push notifications to the mobile app
- Our own staff and delivery riders — who see the order details (name, phone, address, items) needed to prepare and deliver your order
Data Retention
We keep your account and order information for as long as your account is active, so you can view your order history and re-order past meals. If you'd like your account and associated data deleted, contact us using the details below and we'll process your request.
Your Rights
You can review or update your name and phone number at any time from your Account page. To request a copy of your data, or to have your account and personal information deleted, reach out to us directly — see Contact Us below.
Children's Privacy
Boo & Bay Delight is not directed at children, and we do not knowingly collect information from children under 13.
Security
Passwords are stored using industry-standard one-way hashing, all traffic between your device and our servers is encrypted (HTTPS), and access to customer data is limited to what our staff need to fulfil orders.
Changes to This Policy
If we make material changes to this policy, we'll update the "Last updated" date above. Continued use of the website or app after a change means you accept the updated policy.
Contact Us
Questions about this policy or your data? Reach us at:
- Phone / WhatsApp: 0816 841 1346 or 0816 786 8202
- Address: Basement, New Veritas Cafeteria, Opposite Girls Hostel, Veritas University, Bwari, Abuja